PRODUCT JOURNEY MADE EASY

Redefining customer support with smart seamless solutions

HomeId portal hero image

Overview

The HomeID Portal is a centralized digital hub designed to streamline the customer experience for Philips product owners. From unboxing to setup and live support, our all-in-one intuitive platform ensures users can effortlessly find solutions, unlock product benefits, and resolve issues, right at their fingerprints.

Services

  • Product Strategy
  • Mobile & Web Apps
  • Cloud Engineering & Architecture
  • IoT Solutions
  • Quality Assurance
HomeId portal app

IN NUMBERS

33%
registration rate
65%
CTV Registration rate
49.5K
Daily visits
900K
registered devices
Your Philips journey, simplified

All-in-One support hub

Find everything you need in one place—FAQs, product guides, troubleshooting tips, and more. No more searching across multiple platforms.

Settings smart appliance 1
Settings smart appliance 2
Settings smart appliance 3
promotions and rewards

Exclusive promotions & rewards

Register your Philips products to unlock special discounts, extended warranties, and personalized offers tailored just for you.

app showcasing homeId portal products

Seamless app integration

Directly connect to native Philips apps for enhanced control, updates, and personalized experiences with your devices.

seamless integration
customer support

24/7 customer support

Access live chat, AI-powered chatbots, and a big knowledge base. Quick, reliable help is always at your fingertips.

quotesHomeID represents the future of customer care: intuitive, integrated, and deeply personal. It’s not just a solution, it’s a revolution.

Matija Zubak

Senior Product Owner

Matija Zubak photo

Got a project in mind?

Let's ignit your vision.

Book a call now
Book a call now