PRODUCT JOURNEY MADE EASY
Redefining customer support with smart seamless solutions

Overview
The HomeID Portal is a centralized digital hub designed to streamline the customer experience for Philips product owners. From unboxing to setup and live support, our all-in-one intuitive platform ensures users can effortlessly find solutions, unlock product benefits, and resolve issues, right at their fingerprints.
Services
- Product Strategy
- Mobile & Web Apps
- Cloud Engineering & Architecture
- IoT Solutions
- Quality Assurance

IN NUMBERS
33%
registration rate
65%
CTV Registration rate
49.5K
Daily visits
900K
registered devices
Your Philips journey, simplified
All-in-One support hub
Find everything you need in one place—FAQs, product guides, troubleshooting tips, and more. No more searching across multiple platforms.




Exclusive promotions & rewards
Register your Philips products to unlock special discounts, extended warranties, and personalized offers tailored just for you.

Seamless app integration
Directly connect to native Philips apps for enhanced control, updates, and personalized experiences with your devices.


24/7 customer support
Access live chat, AI-powered chatbots, and a big knowledge base. Quick, reliable help is always at your fingertips.
HomeID represents the future of customer care: intuitive, integrated, and deeply personal. It’s not just a solution, it’s a revolution.
Matija Zubak
Senior Product Owner

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Let's ignit your vision.
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